Bijli Games FAQ — Simple Answers to All Your Questions

If the app won't open or is prompting you to update, follow these steps:

Step 1 — Clear Cache: Go to your phone's Settings → Apps → bijli games → Storage → Clear Cache. Then relaunch the app.

Step 2 — Update: Download the latest APK from our official site. You can install it directly over the existing version — no need to uninstall first, and your data will not be lost.

Step 3 — Use a Browser: If you're having trouble with the app, open bijligames.app directly in any mobile browser — all features work exactly the same as the app.

Step 4 — Check Your Internet: The app may fail to load on a weak connection. Try switching between Wi-Fi and mobile data.

If the issue persists Help Center Contact us with a screenshot.

bijli games offers several tools to help you bet responsibly:

1. Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 7-day waiting period.

2. Session Time Limit: Set a time limit for how long you want to spend on the platform per session. Once the time is up, you'll receive an automatic notification.

3. Cooling-Off Period: Take a break from 1 day up to 6 weeks — you won't be able to log in during this period.

4. Self-Exclusion: Suspend your account for 6 months, 1 year, or permanently.

All these tools are available under Profile → Responsible Gaming, or Responsible Gaming page Learn more. For urgent self-exclusion, contact support directly.

Deposits via bKash, Nagad, and Rocket at Bijli Games typically take 1 to 5 minutes your balance will be credited. During peak hours, this may take up to 30 minutes. If it still hasn't arrived, follow the steps below:

1. Check your bKash/Nagad app to confirm the transaction was completed successfully.
2. Refresh the bijli games page or log out and log back in.
3. Make sure you used the correct reference number or transaction ID when making your deposit.
4. Contact us via live chat with your bKash transaction number, amount, and time — our team will verify and credit your account within 15 minutes.

Please note: the minimum deposit is ৳300. Anything below this amount will be automatically refunded.

Bijli Games hosts regular weekly and monthly tournaments. Here are the key rules for participating and winning prizes:

How to Participate: Place a minimum bet of ৳500 on a designated game (typically slots or Sports Betting) during the tournament period and your name will automatically appear on the leaderboard — no separate registration required.

How Points Are Calculated: Points are earned based on the total amount wagered on a given event. Some tournaments award points regardless of win or loss.

Prize Distribution: Prize rewards are credited to the top 10–50 players within 24 hours of the tournament ending. First place typically receives between ৳10,000 and ৳50,000.

Eligibility: Prizes are cashable on KYC-verified accounts with no active bonuses. Full details are available in each tournament's terms — Promotions Page View.

Setting up two-factor authentication (2FA) on bijli games is straightforward and essential for keeping your account secure. Here are the setup steps:

Step 1: Log in → click the profile icon at the top right → select "Security Settings".
Step 2: Find the "Two-Step Verification" or "2FA" option and tap the "Activate" button.
Step 3: If you choose SMS-based 2FA, a code will be sent to your registered mobile number — use it to confirm.
Step 4: From this point on, every login will require both your password and an OTP.

With 2FA enabled, no one can access your account without your approval — even if they know your password. This is especially important for accounts with a high balance. If you run into issues, Help Center let us know.

Yes, bijli games's referral program rewards both you and your friend with a bonus for every successful referral. Here's how it works:

1. Get Your Referral Code: Log in → go to Profile → find your unique referral code under the "Invite Friends" or "Refer & Earn" section.

2. Share With a Friend: Share the code with your friend. They'll enter it in the "Referral Code" field when registering.

3. Claim Your Bonus: Once your friend registers and makes their first deposit, your account will receive ৳300 Your referral bonus will be credited. Your friend will also receive a separate welcome bonus.

4. Bonus Terms: A minimum 3x wagering requirement applies before referral bonuses can be withdrawn. Multiple referrals can be made from a single account, with a maximum of 20 referral bonuses accepted per month.

Full Terms & Conditions on the Promotions Page available.